Orford General Store

CORONA VIRUS

Orford General Store staying open with reduced hours from Monday 25th January

Many businesses in Orford have been offering amazing services to the community during the COVID pandemic. Sadly, trade recently has been exceptionally quiet for Orford General Stores and other local businesses.

The general store has therefore decided to reduce trading hours slightly, in line with other businesses in the village. They are concerned that this may upset some of their customers, who call in after work, so they have decided to implement the new hours gradually, to see how they manage.

This week, therefore, they will begin by closing Tuesday and Wednesday at 4.30pm. However, fruit and vegetables will start to be packed away at 4.00pm so they ask that you please call in earlier, should you need these.

They really do dislike cutting hours, and letting people down, but hopefully they can resume normal service as soon as practicably possible. In the meantime, they ask for understanding during these difficult times.

SHOP OPENING HOURS
Mon 8.30am - 5.00pm
Tues 8.30am - 4.30pm (4.00pm fruit and veg)
Wed 8.30am - 4.30pm (as above)
Thurs 8.30am - 5.00pm
Fri 8.30am - 5.00pm
Sat 8.30am - 5.00pm
Sun 10.00am - 4.00pm

POST OFFICE HOURS
Mon 8.30am - 4.00pm
Tues 8.30am - 4.00pm
Wed 8.30am - 4.00pm
Thurs 8.30am - 4.00pm
Fri 8.30am - 4.00pm
Sat 8.30am - 1.00pm
2.00pm - 5.00pm
Sun 10.00am - 1.00pm
2.00pm - 4.00pm

A message from Orford General Store:

It is with extreme concern that we are writing this post, but due to the rise in coronavirus cases in our area, (31 new cases in the 7 days to 23rd December, Orford, Hollesley & Rendlesham,) we feel it is necessary to remind our customers of our requirements should you wish to shop with us.

1) WEAR A MASK. Five people tried to walk in on one day without one, two more holding flimsy tissues up to their mouths, and four with woollen scarfs draped around faces. The government requirement for a face covering, is minimum two layers, secure, i.e., if a scarf TIED on. MUST COVER NOSE & MOUTH MANDATORY.

2) PUT YOUR MASK ON THEN SANITISE YOUR HANDS. WINTER GLOVES MUST BE REMOVED AND HANDS SANITISED, GLOVES LEFT OFF.

3) TAKE ONE OF OUR SANITISED BASKETS FOR YOUR SHOPPING, DO NOT USE YOUR OWN BAGS. THEN SELECT ANY FRUIT & VEGETABLES ETC., BEFORE ENTERING SHOP.

4) SELECT YOUR OTHER SHOPPING INSTORE AND, WHEN FINISHED, PLEASE APPROACH COUNTER, WHERE A MEMBER OF OUR PERSONNEL WILL ATTEND TO YOU. PLEASE PAY WITH CARD, CONTACTLESS WHERE POSSIBLE.

IF YOU HAVE FACIAL RECOGNITION ON YOUR PHONE, FOR CARD/CONTACTLESS PAYMENT, PLEASE STEP OUTSIDE THE SHOP, BEFORE REMOVING YOUR MASK, OR CONSIDER REPLACING FACIAL RECOGNITION WITH A PIN CODE, FOR YOUR OWN, AND OTHER RETAIL PERSONNEL’S SAFETY!

We do not enjoy enforcing these rules, but we are now in a difficult situation. Serving and keeping our community safe is of paramount importance to us, but we can only do this if everyone assists us. In addition, every single member of our personnel is either high-risk or resides with an immediate family member who is high-risk, so understandably our staff are very concerned. We also fear, that should just one of our staff contract this dreadful virus, we will be forced to close, for a minimum of ten days, letting down those who rely upon us most, for home deliveries etc.

Please, please help us to protect our community, customers, friends, and personnel.

Stay safe

Sue Cox

Contact:

Telephone 01394 450204

email

www.orfordgeneralstore.com

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